Help Center
Questions? We've got answers
Whether you're looking for information on joining projects, leading projects, partnering with us, or anything else, find the answers to your New York Cares questions here.
Still can't find what you're looking for? Contact our team.
Featured FAQs
How can I become a Team Leader?
If you’ve completed at least 3 projects with New York Cares, you can fill out a Team Leader application here to get started.
After you submit an application, you’ll be invited to schedule a quick orientation call with a member of our team.
After the call, and after your background check has cleared, you’ll receive an email confirming that you’ve been approved to Team Lead! Your Leadership Coordinator, who will be your main contact at New York Cares, will reach out to introduce themselves as well. Congrats!
Can I get my donation matched by my company or employer?
Of course! Please visit https://doublethedonation.com/newyorkcares to see if your employer matches donations and get started.
If you don’t see your company listed, reach out to your HR department for more information.